Terms and Conditions


Effective Date: January 10, 2025
Karima Creative LLC

Welcome to Karima Creative LLC ("we," "us," or "our"). By engaging with us for brand and web design services, you agree to the following terms and conditions ("Terms of Service"). These terms govern your use of our website, services, and any associated materials ("Services"). Please read these Terms carefully before using our services.

1. Acceptance of Terms

By accessing or using the Services, you ("Client" or "you") agree to comply with and be bound by these Terms of Service and our Privacy Policy, which are incorporated by reference. If you do not agree to these terms, you should not use our Services.

2. Services Provided

Karima Creative LLC offers brand and web design services, including but not limited to:

  • Custom website design and development

  • Brand identity design (logos, typography, color palettes, etc.)

  • Graphic design for marketing materials

  • User experience (UX) and user interface (UI) design

  • Ongoing design consultations and support

We will provide a detailed project proposal outlining the scope, timelines, deliverables, and pricing before starting any work.

3. Client Responsibilities

To ensure a successful partnership, we require that you:

  • Provide Accurate Information: Ensure all information provided to us is correct and up-to-date, including content, brand guidelines, and project requirements.

  • Timely Feedback: Provide feedback and approvals in a timely manner to avoid project delays.

  • Collaborate and Communicate: Communicate openly and promptly with us throughout the project, providing necessary input when requested.

  • Maintain Ownership of Content: You are responsible for providing the text, images, and other content required for your project. We are not liable for any copyright violations related to content you supply.

4. Project Scope and Timeline

We will outline the scope of work and timeline for each project in the proposal or contract. Any additional work beyond the agreed-upon scope will require a new agreement or additional fees. Project timelines depend on client collaboration and may be subject to changes due to unforeseen circumstances.

5. Pricing and Payment Terms

  • Pricing: Prices for our services are outlined in the project proposal. Prices are subject to change, but agreed-upon contracts will be honored at the specified rate.

  • Payment Structure: Payments are typically made in installments based on project milestones. A deposit (usually 50% of the project fee) is required to begin work, with the remaining balance due upon project completion.

  • Late Payments: If payment is not received within 15 days of the due date, we reserve the right to suspend work or terminate the agreement. Late fees may apply.

  • Refund Policy: We do not offer refunds on completed work or services rendered. If you cancel a project before completion, you may be charged for work already performed.

6. Ownership and Copyright

  • Your Content: You retain full ownership of all content (images, text, logos, etc.) that you provide to us for use in the design.

  • Deliverables: Upon full payment, you will own the final design files created for you. However, we retain the right to showcase your project in our portfolio and marketing materials unless otherwise agreed.

  • Licensing: If any third-party content (e.g., stock images, fonts, or other assets) is included in your design, we will provide you with the necessary licenses to use that content. You are responsible for ensuring that any third-party content used in the final deliverables complies with all applicable copyright laws.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the project. We will not disclose your project details, designs, or business information to any third parties without your consent, except as required by law or as necessary to fulfill the scope of work.

8. Indemnification

You agree to indemnify, defend, and hold harmless Karima Creative LLC, its affiliates, contractors, and employees from any claims, damages, or liabilities (including legal fees) arising out of your use of our Services, including:

  • Any violation of applicable laws or regulations

  • The infringement of any intellectual property rights (e.g., copyright or trademark)

  • Any misrepresentation of information or non-compliance with the terms of this agreement.

9. Limitation of Liability

To the fullest extent permitted by law, Karima Creative LLC’s liability for any claim related to our Services, whether in contract, tort, or otherwise, is limited to the total amount paid by you for the specific project at issue. In no event shall we be liable for any indirect, incidental, special, or consequential damages.

10. Termination

Either party may terminate the agreement at any time by providing written notice. In the event of termination:

  • By the Client: You are responsible for paying for all work completed up to the termination date.

  • By Karima Creative LLC: We may terminate the agreement if you fail to make payments, provide necessary materials, or otherwise breach the terms of this agreement. In this case, you will be liable for payment of work completed up to the termination point.

11. Force Majeure

We will not be held liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, labor disputes, acts of war, or government regulations.

12. Dispute Resolution

In the event of a dispute arising from this agreement, we will attempt to resolve the matter through informal discussions. If the issue cannot be resolved amicably, it shall be submitted to binding arbitration in the state of [Your State], in accordance with the rules of the American Arbitration Association. Any legal action or proceeding relating to this agreement will be conducted in the courts located within [Your County/State].

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Continued use of our services after such changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles.

15. Miscellaneous

  • Entire Agreement: These Terms of Service, along with any project-specific agreements or proposals, constitute the entire agreement between Karima Creative LLC and the Client. Any prior agreements or understandings are superseded by this document.

  • Severability: If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

  • Waiver: Our failure to enforce any provision of these Terms will not be construed as a waiver of such provision.

16. Contact Information

If you have any questions about these Terms of Service or need to reach us for any reason, please contact us:

Karima Creative LLC
Email: hello@karimacreative.com
Phone: 304-840-1426